Shipping policy

Shipping Policy – DreamyHome

Shipping Charges

  • Prepaid Orders:
    We offer free shipping on all prepaid orders. No additional shipping or handling charges apply.
  • Cash on Delivery (COD) Orders:
    • Free shipping on orders above ₹499
    • For orders below ₹499, shipping charges may apply (if applicable)

Order Processing

We aim to process and dispatch your orders as quickly as possible.

  • Orders are usually processed within 1–2 business days
  • Business days are Monday to Friday (excluding holidays)
  • Once processed, your order is handed over to our delivery partner for shipment

Delivery Time

  • Estimated delivery time: 3–7 business days for most serviceable pin codes
  • Delivery timelines may vary depending on your location and courier service availability

Possible Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Strikes or public holidays
  • Remote or non-serviceable locations
  • Inventory or operational issues
  • Other unforeseen circumstances

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

This link allows you to:

  • Track your shipment in real-time
  • Stay updated on delivery status

Important Notes

  • Delivery timelines are estimates, not guarantees
  • DreamyHome is not responsible for delays caused by courier partners or external factors beyond our control